Urgent & emergency services

Information updated February 2021

 

If you’re not sure which CCG area applies, check the lists available here.

 

Referring patients with a GP in the MK CCG area

The pathway for referral of urgent & emergency cases is now the Milton Keynes Covid-19 Urgent Eyecare Service (CUES). Please download the urgent & emergency eyecare pathway document (Feb 2021) from this page, and display this in every consulting room, and the CUES poster, which should be displayed in every MK practice.

  

Only patients ineligible for CUES (see 'red flags' on U&E pathway document) should be referred to the MKUH BUS clinic, and this should be by email to bus.referrals@nhs.net, on the BUS referral form (downloadable from this page) during Mon - Thurs 08.00-16.30 and Fri 08.00-16.00. Outside these hours, patients should attend A&E.

 

For suspect wet AMD referrals, please download the rapid access referral form and email it to bus.referrals@nhs.net.

 

Note that faxed referrals are no longer accepted at the MK BUS clinic.

 

Remember that you should only email your referrals from an address ending in @nhs.net. Every health professional is personally responsible for protecting patient data, and referrals sent from other email addresses will not be secure.   

If your practice doesn’t have an nhs.net email address, please check our website here for information on how to get one. 

 

For more information about the MK CUES visit our separate page.

 

The information on referral pathways is intended to be helpful rather than definitive, and there may be a delay in updating information when pathways change. For urgent or emergency referrals we recommend practitioners confirm the provider has received the referral and/or give clear advice to patients on what action to take if they have not been contacted within an appropriate time frame.

 

Referring patients with a GP in the Bucks CCG area

A new document on Referral Information for Stoke Mandeville Eye Casualty was produced in September 2020, and it is available to download from this page. Urgent & emergency referrals should be referred by email to buc-tr.buckseyecas@nhs.net. Please use the associated SMH eye casualty referral form, also available from this page.

For suspect wet AMD referrals, please download the rapid access referral form and email it to buc-tr.buckseyecas@nhs.net.

 

Note that faxed referrals are no longer accepted at SMH eye casualty.

 

Remember that you should only email your referrals from an address ending in @nhs.net. Every health professional is personally responsible for protecting patient data, and referrals sent from other email addresses will not be secure.

If your practice doesn’t have an nhs.net email address, please check our website here for information on how to get one. 

 

The information on referral pathways is intended to be helpful rather than definitive, and there may be a delay in updating information when pathways change. For urgent or emergency referrals we recommend practitioners confirm the provider has received the referral and/or give clear advice to patients on what action to take if they have not been contacted within an appropriate time frame.